How
do I determine if the scanner is compatible with my pharmacy
system?
1. RxScan 3800 keyboard wedge scanner - if your pharmacy system allows you
to look a drug up using its NDC number then the scanner is compatible.
2. RxScan Plus - if your pharmacy system can print the patient's NDC number
bar code then it is compatible.
3. RxScan Plus Verify & Count - if your pharmacy system can print the
patient's NDC number bar code then it is compatible.
4. RxScan Ultra - if your pharmacy system can print the patient's NDC number
bar code then it is compatible.
back
What is the difference between the RxScan Plus and
the RxScan Ultra?
They serve the same verification purpose; however, the Ultra also shows a
color picture of the medication.
back
How do I set up a RxScan Plus Verifier for automatic scanning, I don't
want to have to push the trigger button each time?
Go to the main menu on the scanner, (tap the F1 on the scanner keyboard
until you see the main menu) and then push the Q1 button until you see the
Update
Options menu. Choose #2.
Scanning mode should say, O, trigger scan. Press the 1 button it should now
say Cycle Scan. Press the ENT button three times. This will take you back
to the Update Options screen. Press Q1 until you are back to the RxScan Verifier
menu. If you have any questions please call tech support at 800-572-2648
ext 2.
back
What if my label or receipt doesn't have a NDC number bar code?
Call your software vendor and ask them to place one on your print out. If
they are not sure how to do it, or have questions about how it should be
done, please have them call us at 800-572-2648 ext 2 or you call us and we
will call them on your behalf.
back
What if I want to see pictures of drugs when I verify a prescription?
The capability to see a color picture of the medication is part of the RxScan
Ultra Prescription Verifier. It is not possible with the RxScan Plus Prescription
Verifier.
back
How do I recharge the rechargeable batteries?
If using our Ni-MH rechargeable batteries you must unplug the battery charge
each time you place batteries in it to be recharged. This unplugging tells
the charger to give the batteries a full charge. Otherwise, the charger will
only do a trickle charge which is meant to keep fully charged batteries "topped
off".
back
Rechargeable batteries don't seem to last very long?
If using our Ni-MH rechargeable batteries you must unplug the battery charge
each time you place batteries in it to be recharged. This unplugging tells
the charger to give the batteries a full charge. Otherwise, the charger will
only do a trickle charge which is meant to keep fully charged batteries "topped
off".
back
Inpatient FAQ - Coming Soon
back
|
